You walk into your monthly status meeting, confident in all you accomplished over the past few weeks. Your supervisor sits in front of you and asks “anything to report?” You start listing the dozens of documents you’ve helped with. Your supervisor nods and accepts your answer, but what he was really looking for was this:
“How did you bring value to the company?”
While a list of a dozen or so documents helps to illustrate the volume of work, quantifiable metrics are the way to show your supervisor (and yourself) just how much you accomplished.
In your position, you should have a way to track your tasks. Project, SharePoint, or just plain old Excel can be the answer. Whatever you use, make sure you track this:
- What document was it? Was it a memo? User manual? Procedure?
- What role did you play? Did you review it? Author it? What was your goal?
- Who was the point of contact? Who owns the document? Who did you interact with to complete the project?
- How many pages was the final product? Were these large undertakings, or just quick edits?
- Date assigned. When were you formally tasked and able to begin work?
- Date due. When did the owner absolutely need it by?
- Date completed. When did the owner give approval of your final submission?
Now the next time you supervisor asks “anything to report?” you can clearly identify:
- Any high-profile or unique documents you worked on.
- Any high-profile personnel you helped.
- Any large documents that impacted your bandwidth.
- Any deadlines made, missed, or in jeopardy.
These facts mean something to your supervisor (and to you!). You show your value through the significant documents you assisted with, the important personnel who trust you, the volume of work you can complete, and the level of service you can provide. The longer you keep these metrics, the more they support your significance. So start them early, and update them often, and see where the knowledge takes you.
About the Author
Greta Boller is a technical writer located in the Washington, D.C. area. For more information, please visit her bio page.