Plain and simple: offices should have a standard look and feel for their documents. This gives documentation a recognizable identity and communicates to the audience that what they’re reading is updated and relevant. Ideally, this is achieved by developing and maintaining templates for office use. These templates could be for memos, procedures, meeting minutes, or any other documentation. So if you’re starting from scratch, how do you put together templates that are useful?
Recently, I was interviewed and asked what defines success as a technical writer. I mulled over the question for a bit, wrote a draft or two, and found myself completely stuck. Despite it being a goal of mine, I couldn’t put pen to paper. What does a successful technical writer look like? How can we define it?
Those of you who know me personally know that I love to joke about how I have four jobs. Now let me be clear, I have a single employer, receive a single paycheck, and supposedly work a 40 hour week. Nonetheless, I have found myself with four bosses, at various locations, assigning me a multitude of different tasks. So how did I get here? And more importantly, how do I manage?